Privacy & cookies

Who we are

Caleko Furnishing is a trading name of iXus Group Limited. iXus Group Limited is the controller of the personal information described on this page. If you have any question about it, email us at enquiries@calekofurnishing.co.uk.

What we collect

We collect only what you send us or what we need to supply you:

• the details you enter in a quote list or the contact form: your name, company, email address, phone number if you give one, delivery postcode, project details, and the pieces and quantities you ask about;
• emails you send us, and our replies;
• if you order, the details we need to deliver and invoice the order;
• technical information our hosting provider records when you visit, such as your IP address, browser type and the pages you request. This is used to keep the site secure and working.

How we use it, and why

We use your information to reply to your enquiry and prepare quotes, which is a step you have asked us to take before a contract and is also in our legitimate interest in answering business enquiries. If you order, we use it to supply, deliver and invoice your order, to perform our contract with you. We keep accounting records because the law requires it. We use technical information to protect the site, which is in our legitimate interest.

We do not sell your information, we do not add you to a mailing list when you send an enquiry, and we make no automated decisions about you.

Who we share it with

We share information only as far as needed with:

• Cloudflare, which hosts this website and delivers messages from its forms to us;
• Microsoft, which provides our email;
• the manufacturers, suppliers and delivery companies who make and deliver your order;
• our accountants and professional advisers;
• public authorities, where the law requires it.

Cloudflare and Microsoft may process information outside the UK. Where they do, it is protected by safeguards approved under UK law, such as UK adequacy regulations or the UK International Data Transfer Agreement.

How long we keep it

If an enquiry does not lead to an order, we keep it for up to 2 years from our last contact and then delete it. If you become a customer, we keep order and invoice records for 6 years after the end of the financial year they relate to, as the law on accounting records requires.

Your rights

You can ask us for a copy of your information, ask us to correct or delete it, ask us to restrict how we use it, object to how we use it, or ask for it in a portable format. Email us at enquiries@calekofurnishing.co.uk. We will reply within one month.

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

Cookies and storage

This site does not use advertising or tracking cookies, and it does not use analytics.

• Your quote list is saved in your own browser (local storage) so it is still there when you come back. It stays on your device until you clear it, and we only see it if you send it to us.
• Cloudflare may set a strictly necessary security cookie to protect the site from attacks.
• The site’s fonts load from Google Fonts and product photos load from our supplier’s image service, which runs on Shopify. Your browser therefore shares your IP address with Google and Shopify when it fetches them.

Changes to this notice

We will update this page if anything changes. Last updated 8 November 2026.